What should I do If I lose my SIM Card?

_marios__marios_ Member Αναρτήσεις: 65
επεξεργάστηκε Μάιος 2013 σε English Speaking Community

If you lose your SIM Card, please call the Call Centre on 132, as soon as possible, or visit any of our cytashop with your identity card (if you are a pay monthly customer), or with your Customer Code (if you are a soeasy pay as you go customer) and all outgoing calls will be barred (the service will be disconnected) to protect your account.

You can request:

A. Temporary disconnection of your telephone number or 
B. A replacement of your card with the same telephone number or
C. Cancellation of your telephone number.


  • You are responsible for any charges that may occur until the time of the temporary disconnection or cancellation of your telephone number.
  • You will continue to be charged with the monthly subscription fee during the temporary disconnection of your telephone number.
  • During the temporary disconnection period, your card will not be working.
  • In case your card is found, you should request reconnection of your telephone number.
  • In the case of temporary disconnection of your telephone number for 3 months, Cytamobile-Vodafone has the right to cancel it.
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Καλωσόρισες, επισκέπτη!

Φαίνεται πως έρχεσαι για πρώτη φορά εδώ. Αν θέλεις να συμμετέχεις, πάτησε ένα από αυτά τα πλήκτρα!